PLAN TERMS · 14 NOVEMBER 2026

Launch & plan terms.

These terms need a legal review before paid subscriptions go live. They explain the CannyClear monthly window-cleaning plans, the launch offer, the missed-visit guarantee and your cancellation rights. Submitting a reservation, callback or sell-your-round form sends us your details so we can get in touch. No payment is taken through this website, and no paid cleaning contract is formed until you later agree to a Direct Debit and start date.

Who’s behind CannyClear?

CannyClear is a trading name of Millennium Industrial Cleaning Services Ltd, company number 08834387, VAT registered. CannyClear is a service-area window cleaner covering Tyne and Wear, County Durham, Northumberland and the wider North East. We do not publish a street address.

Questions: use the “Request a callback” form or the reservation form on this site. A public email address and phone number will be added here once they are confirmed.

The monthly plans

CannyClear is a monthly window-cleaning subscription for homes. Outside covers outside windows and sills. Complete adds frames and the exterior door. Home Care adds conservatory or extra glass, gutter and fascia checks, and priority scheduling. Gutter and fascia checks are inspections, not gutter clearing or repairs. The final agreed scope for your home will be confirmed before the paid service starts.

All advertised prices include VAT. A standard 3-bed semi is £16.50 a month for Outside, £21.50 for Complete and £29.50 for Home Care. Your exact price depends on the answers you give about your home and is shown on the quote.

Launch offer and term

The launch offer is half price for the first four monthly cleans on a 12-month plan. Months 5–12 use the standard monthly price. Your quote shows both prices and the estimated total for the initial term. After the initial 12-month term, you can cancel anytime. The cancellation process and contact details will be confirmed before you set up Direct Debit.

Quotes and access

Quotes depend on the answers you give about your home. Through-house or unavailable rear access, ladder-only windows and flats on the third floor or above are shown as prices to be confirmed after the first visit. Any revised price and safe access arrangements must be agreed before the service continues. A reservation does not authorise an undisclosed extra charge.

When does my round start?

We’re opening window-cleaning rounds across the North East, street by street. A round opens when 20 homes join and scheduling is confirmed. You will receive your first-clean arrangements before the paid service starts. The round tracker starts at zero and is updated as neighbours reserve a spot.

Payment

No payment is taken through the reservation form. The planned paid service uses a monthly Direct Debit. You will receive the final price, payment schedule and the relevant Direct Debit information before authorising a mandate. Do not enter bank details on this website.

Your cancellation rights

The initial 12-month offer does not remove your statutory consumer rights. For most service contracts agreed online, a 14-day cancellation period applies. If you ask us to begin work during that period, we will explain any charges that may apply if you then cancel. Submitting a form on this website does not begin a paid service contract.

Official reference: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, Part 3.

Missed-visit guarantee

If CannyClear misses a scheduled clean and does not catch up within 10 working days, that month is refunded. The guarantee does not apply to bad weather, no access or customer cancellations. It applies to an active paid service, not a reservation or waiting-list entry. It does not limit your statutory rights.

Refer a friend

The planned offer gives a friend the launch discount and the referrer £50 in account credit when the friend joins a 12-month plan and completes their third full-price month. Discounted launch months do not count as full-price months. The reward is account credit, not cash. Referral tracking and credit will be confirmed when paid plans are set up.

Selling a window-cleaning round

The “Sell your round” estimate is an indicative guide only, not a formal offer. A final figure depends on a ride-along and a check of the customer list and payment records. There is no obligation on either side until a written offer is agreed.

Changes

We may update these terms as the live service is connected. The date at the top will change when we do. Terms that apply to a paid subscription will be confirmed with you before Direct Debit is set up.